| Austria |
Spielerschutz-Hotline (Playsponsible – Casinos Austria & Österreichische Lotterien Gruppe)Run by the operators’ Playsponsible player-protection platform; independent counseling also at spielsuchthilfe.at (Vienna). |
0800 202 304 |
Toll-free nationwide; confidential; referral to regional counseling centresGerman |
playsponsible.at/kontakt/spielerschutz-kontakt |
| Belgium |
SOS Jeux (listed by the Belgian Gaming Commission) |
0800 35 777Dutch-language online help via gokhulp.be |
24/7; freeFrench line; Dutch speakers directed to gokhulp.be |
gamingcommission.be |
| Bulgaria |
НИЛНАХ — National information line for drugs, alcohol and gambling (Solidarnost)General addictions information line (drugs, alcohol and gambling) run by the NGO Association for Rehabilitation of Addicts 'Solidarnost'; not gambling-only. No state gambling helpline found (the NRA regulator runs only a self-exclusion register). |
0888 991 866 |
Weekdays 9:00–17:00; free and anonymousBulgarian |
drugsinfo-bg.org |
| Croatia |
HZJZ — national addictions helpline (Croatian Institute of Public Health)General addictions helpline (covers gambling/kockanje), not gambling-specific. Specialised gambling treatment programs exist at psychiatric clinics (e.g. KOCKA program, Klinika Sveti Ivan, Zagreb). |
0800 2000 70Email: ovisnosti@hzjz.hr |
Weekdays 9:00–16:00; freeCroatian |
ovisnosti.hzjz.hr/korisni-kontakti |
| Cyprus |
Safer Gambling helpline — National Betting AuthorityOfficial helpline under the National Betting Authority; separate line 1456 for youth and young adults up to 22. |
1454 |
Free, confidential support and guidance (hours not published)Greek |
safergambling.gov.cy/en |
| Czechia |
Národní linka pro odvykání (national quitline, incl. gambling)National quitline established by the Office of the Government; gambling branch also listed on hazardni-hrani.cz (Klinika adiktologie). Map of regional help services: hazardni-hrani.cz and zodpovednehrani.cz. |
800 350 000Online counselling via chciodvykat.cz |
Weekdays 10:00–18:00; freeCzech |
chciodvykat.cz/odvykani-hrani |
| Denmark |
StopSpillet (Spillemyndigheden – Danish Gambling Authority) |
70 22 28 25Chat Mon–Thu 17–21, Fri 14–17 |
Phone Mon–Thu 09:00–21:00, Fri 09:00–17:00Danish |
stopspillet.dk |
| Estonia |
Mänguriliin 15410 — Hasartmängusõltuvuse Nõustamiskeskus (Gambling Addiction Counselling Centre)Counselling and psychotherapy for gambling and digital addictions; offices in Tallinn and Tartu. |
15410E-counselling by email: info@15410.ee |
Mon–Fri 10:00–18:00; free (funded by the Ministry of Social Affairs)Estonian, Russian |
15410.ee |
| Finland |
Peluuri |
0800 100 101Chat Mon, Wed, Fri 12:00–15:00 |
Helpline open every weekday 12:00–18:00; free and confidentialFinnish; English if possible |
peluuri.fi/en |
| France |
Joueurs Info Service |
09 74 75 13 13Chat Mon–Fri 14:00–24:00, weekends 14:00–20:00 |
8:00–02:00, 7 days a week; anonymous; non-premium call rateFrench |
joueurs-info-service.fr |
| Germany |
BIÖG (formerly BZgA) – Infotelefon Glücksspielsucht |
0800 1 37 27 00 |
Mon–Thu 10:00–22:00, Fri–Sun 10:00–18:00; free service numberGerman |
bioeg.de/service/infotelefone/gluecksspielsucht |
| Greece |
Γραμμή 1114 — KETHEA ALFA gambling helplineRun by KETHEA (national addiction treatment network), program KETHEA ALFA. The line had funding-related suspensions in 2023 and was relaunched (announcement confirmed via KETHEA and health-news sources). |
1114Email counselling: 1114a@kethea-alfa.gr |
Mon–Fri 9:00–21:00; free, anonymousGreek |
kethea.gr |
| Hungary |
Szerencsejátékos Segélytelefon (Pro Psychologia / ELTE PPK / Szerencsejáték Zrt.)Gambling-specific anonymous helpline run jointly by the Pro Psychologia Foundation, ELTE University's Institute of Psychology and the national lottery's player-protection program. Alternative landline: 06 1 411 6778. |
06 80 980 025Email szerencse@ppk.elte.hu; also reachable via Teams |
Weekdays 15:00–19:00; freeHungarian |
maradjonjatek.hu/programok/szerencsejatekos-segelytelefon |
| Iceland |
SÁÁ — national addiction treatment association (gambling program)National addiction-treatment organisation, not a gambling-only helpline; offers treatment, counselling and support groups for gambling addiction (spilafíkn) under a state-funded agreement. |
530 7600 |
Office hours (not published on site)Icelandic |
saa.is |
| Ireland |
GamblingCare.ie helpline (Gambling Awareness Trust, delivered with Dunlewey Addiction Services) |
ROI: 1800 936 725 • NI: 08000 886 725 |
Freephone, 24 hours a day, 365 days a year (ROI line confirmed 24/7 on gamblingcare.ie) |
gamblingcare.ie |
| Italy |
Telefono Verde Nazionale per le problematiche legate al Gioco d'azzardo (TVNGA) – Istituto Superiore di Sanità |
800 558 822 |
Mon–Fri 10:00–16:00; anonymous and freeItalian |
usciredalgioco.iss.it |
| Latvia |
Atbalsta tālrunis azartspēļu atkarīgajiem un viņu līdzcilvēkiem (Skalbes)Gambling-specific support line staffed by psychotherapy specialists; operated by the crisis and counselling centre 'Skalbes'. |
29323202 |
Daily 12:00–20:00; anonymous, unlimited call timeLatvian |
azartaatkariba.lv |
| Lithuania |
Lošimų priežiūros tarnyba (Gaming Control Authority) — free consultations for problem gamblersFree psychological consultations for gamblers and relatives by the state gambling regulator (under the Finance Ministry); second line (0 5) 219 6630. Also runs the self-exclusion register (nebenoriu-losti.lt). |
(0 5) 233 62 41Email pagalba@lpt.lt |
Mon–Thu 8:00–17:00, Fri 8:00–15:45; freeLithuanian |
lpt.lrv.lt/lt/apribojusiu-savo-galimybe-losti-asmenu-registras/pagalba-losejams/konsultavimas |
| Malta |
Responsible Gaming Foundation — National Gambling HelplineNational helpline launched 2015 by the Responsible Gaming Foundation (also listed by the Malta Gaming Authority). Social-support agency Appoġġ reachable at 179. |
1777Chat via rgf.org.mt |
Freephone; anonymous and confidential (hours not published)Maltese, English |
rgf.org.mt |
| Netherlands |
OpenOverGokken (formerly Loket Kansspel)Formerly known as Loket Kansspel. |
0800 24 000 22WhatsApp 08:00–24:00; chat via website |
24/7; free and anonymousDutch |
loketkansspel.nl |
| Norway |
Hjelpelinjen |
800 800 40Chat weekdays 11:00–15:00 |
Phone weekdays 09:00–18:00; completely anonymousNorwegian; English spoken; interpreters have been used |
hjelpelinjen.no/en/front-page |
| Poland |
KCPU – Telefon zaufania: uzależnienia behawioralne (behavioral addictions incl. gambling)Dedicated behavioral-addictions line — KCPU’s general drug helpline does not cover gambling. |
801 889 880 |
Daily 17:00–22:00Polish |
kcpu.gov.pl |
| Portugal |
Linha Vida / Linha 1414 (ICAD, formerly SICAD – Ministry of Health)Run by ICAD; staffed by clinical psychologists. |
1414Email 1414@icad.min-saude.pt |
Working days 10:00–18:00; anonymous, free, confidential; covers addictive behaviors incl. gamblingPortuguese |
icad.pt |
| Romania |
Joc Responsabil — HelplineRun by Asociația Joc Responsabil; also offers free in-person evaluation and counselling sessions. |
0800 800 099Live chat with a psychologist 24/7 on jocresponsabil.ro |
Helpline Mon–Fri 9:00–17:00 (free); online counselling 24/7Romanian |
jocresponsabil.ro |
| Russia |
АНО «Центр борьбы с лудоманией» (Centre for Combating Gambling Addiction)Non-profit gambling-addiction support project (since 2020) for gamblers and co-dependent relatives; contact is via messengers/email only — no telephone helpline. No credible national gambling phone helpline found in Russia (search results dominated by commercial clinics). |
No phone lineTelegram and VK communities; email anocbsl@mail.ru; help request form on the site |
Online; free helpRussian |
anocbsl.ru |
| Slovakia |
Linka pomoci pre problémy s hraním (OLÚP Predná Hora)Run by the specialist addiction institute OLÚP Predná Hora and listed by the gambling regulator ÚRHH. Questions about the self-exclusion register: 0800 127 000 (ÚRHH, Mon–Fri 09:00–14:00). |
0800 131 000 |
24/7; free and anonymousSlovak |
urhh.sk/zodpovedne-hranie/register-vylucenych-osob/linka-pomoci-pre-problemy-s-hranim |
| Slovenia |
MladiHazarder.si — zaupni telefon (gambling help portal)Slovenia's dedicated gambling-help portal (running since 2012); also offers free psychotherapy in Ljubljana and Maribor and the Re.Start self-help web app. |
040 88 99 18Live chat, SMS and email pomoc@mladihazarder.si via mladihazarder.si |
Weekdays 10:00–15:00; all services freeSlovenian |
mladihazarder.si/si/page/poisci-pomoc |
| Spain |
FEJAR – Federación Española de Jugadores de Azar Rehabilitados, línea de ayuda |
900 200 225 |
Free, anonymous and confidential help/information line; hours not publishedSpanish |
fejar.org |
| Sweden |
Stödlinjen |
020-81 91 00Chat via stodlinjen.se |
Mon 09–19, Tue–Wed 09–17, Thu 11–19, Fri 09–15 (non-holiday weekdays); free and anonymousSwedish; 'other languages' section on site |
stodlinjen.se/en |
| Switzerland |
SOS-Spielsucht |
0800 040 080Online counseling via SafeZone.ch (reply within ~2 working days) |
24h; free; anonymousHotline in German only; interpreters can be arranged at regional counseling centers |
sos-spielsucht.ch |
| United Kingdom |
National Gambling Helpline (GamCare) |
0808 8020 133Live chat and WhatsApp via gamcare.org.uk |
24 hours a day, 7 days a week; free |
gamcare.org.uk |